LEC
WHY DON'T YOU QUIT YOUR JOB?

I had a credit card (no. 4346 7710 0835 5313) earlier. All the dues related to this card had been paid and the card was blocked. THIS CARD WAS VALID UPTO AUG 08 only.

I now want a new credit card but I am told that the old card is a hinderance in this.

I have given some 30 - 40 calls at your nos. IN LAST ONE AND HALF MONTH in Bhopal and Indore and... Every time your executives say that I'll get a call from your side in 24 / 48 hours but THIS CALL NEVER COMES.

Ashish Tripathi

BANK ACC. NO. 00541000183456

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AFTER A GREAT DELAY, YOUR EXECUTIVE WRITES THAT SHE CAN NOT HELP. SHE GAVE A PH. NO. WHICH IS NOT ACCESSIBLE. WHY CAN YOUR EXECUTIVE NOT TALK TO THIS PERSON AND SOLVE THE PROBLEM . IF YOU PEOPLE ARE THERE TO TELL CUSTOMERS THAT YOU ARE HELPLESS THEN ARE YOU DOING YOUR JOB? AND IF NOT THEN WHY DON'T YOU QUIT YOUR JOB?.. HERE IS THE E MAIL THAT YOUR EXECUTIVE WROTE

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Dear Mr. Tripathi,

Thank you for your e-mail.

We sincerely regret the delay in our response. We request you to treat this delay as an exception.

We regret to inform you that we are unable to reinstate your card account currently.

For any further clarification you may contact our Debt Management Officer at the below mentioned number to assist you regarding queries relating to your card account.

Jaipur 0141-5117097

Assuring you of our best service at all times,

Regards,

Vidya

Customer Service Officer

Subject: 'HBL=006-702-527' 30... Ph. CALLS... ARE YOU SLEEPING??

Company: LEC
Country: India

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