Lenovo 3000 N100 battery problem
Lenovo 3000 N100 battery problem

Hi,

I have purchased a Lenovo 3000 N100 laptop on 20.04.2006. Product ID: 3000 N100 0689.

From last week (1st week of Oct), my laptop battery is not charging. It says 67% charging, but it never worked on battery since then. Upon removing the power cable the laptop dies immediately.

Earlier it was giving some 2hrs of backup.

As the warranty was only for 1 year, so nobody at Lenovo (Call Center and all serice stations) is actually listening. They only have one standard statement, "If it is out of Warranty, You have to buy a new battery costing Rs. 7, 100/-)

In few of the forums I saw that lots of customers had similar complaint with this series of Lenoo Laptops. I doubt like others if they have pre-programmed that the battery will stop working after the warranty of 1 year gets expired.

Obviously Lenovo does not sell laptops saying that the Battery will not last for even 3 years. It is not about Warranty, but the real issue is the product has to function properly even after warranty. Nobody would buy a laptop if we need to invest on battery every 2-3 years.

I am trying if someone can help. If nothing works I may even File a Lawsuit against Lenovo under Consumer Court.

Yesterday we read an article on your website

http://www-307.ibm.com/pc/support/site.wss/document.do? sitestyle=lenovo&lndocid=MIGR-69671

According to this article they state to call at IBM support i have called and they did not register my complaint instead told me to contact you as this was earlier registered through Web. i would appreciate a callback on this issue soon.

Regards,

Kongkon J Dutta

Company: Lenovo 3000 N100 battery problem
Country: India

  <     >