Lenovo
Laptop Replacement

Sir / Maam

This is in reference to LENOVO CASE ID - L95400N9 registered on 04.05.2009.

I had purchased the machine "LENOVO LAPTOP 3000 G530" against nvoice no. 6791 dated 19.02.2009 from ATLANTIC TECHNOLOGIES, S.C.O. No. - 35, SECTOR 20 D, Tribune Road, Chandigarh, 160020, INDIA.

Details of the machine are as follows

Model No. - 4151-27Q

Serial No. - MABTN4P

Its not even been 3 months and the machine has stopped functioning. It doesnt turn on.

On repeated calls to the Helpline (180030700010) we managed to get the address of the following service centre

FORE SOLUTIONS

S.C.O. 365

FIRST FLOOR

CHANDIGARH

160036

INDIA

The laptop is lying at this service centre since 04.05.2009. The personnel at the service centre very conviniently put forward that the correct parts are not arriving from Bangalore.

No e-mails work for LENOVO.All they send are auto generated e mails. I wish to get a replacement for the faulty laptop.

Kindly look into the matter for early mitigation.

Company: Lenovo
Country: India

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