Lenovo laptop
Faulty ODD

Dear SIr,

I have purchased a lenovo laptop. The ODD (DVD drive) was not working right from the delievery. As I am not familiar with the laptop working, after some time, when I tried to play a DVD on it, it was not working and the laptop was throwing the DVD out.

I showed it to the Delear "Croma - HImalaya Mall, Ahmedabad", they said that the warranty period is still "on" and gave me an address lenovo Silver touch Pvt Ltd, Abad. I regestered the complain and handed over the lenovo to them on 19.08.2009. They asked me to inquire after 3-4 days.

Today, as a week is already passed, they are saying that the parts are not available, pl wait for 2-3 days more. I am now getting worried. When they will repair and return to me? I dont know.

I had purchased it only on the basis of the brand name" lenovo" and I was planning to buy 9-10 lenovo for my Office Colleagues. But now I can not afford it, as even a new lenovo can not play my DVD.

Best of India

JITesh BUDdha

9904185522

Company: Lenovo laptop
Country: India

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