Lenovo laptop
Bad Service

Sir,

I am using lenovo Y510 series laptop of 7758 44Q model. Its serial no. is ABQ0043044. This model has permanent problem of hinge breakage and LCD getting scratched. Even after repeatedly requesting to lenovo they are not doing anything on this regard. For more than 1.5 months the hinges of my laptop has been broken. The LCD is full of scratches. In every 1-2 days I use to call them but I am not getting any solution. My laptop is in warranty period and I am not getting my laptop repaired. Whenever I call them, they use to say that LCD is not available.

The time which I am losing in this warranty period is due to the fault of lenovo and they should extend this period later on. Also I should get permanent solution for this model, otherwise just think that how a person can use a laptop with broken hinges and LCD full of scratches. Today I feel like harrased by their service.

Thanks and regards,

Mukesh Kumar

Pune

Contact No. 919028792501

Company: Lenovo laptop
Country: India

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