Lenovo Y510 laptop
The writer gets defective all the time

Hi there,

I purchased a brand new Y510 laptop three months ago. It was bundled with Mitashi DVD/CD RAM.From the very 1st day I purchased it, the writer started giving problem that it could read DVDs but failed to read CDs. I got it replaced after a month with Optiarc writer, but hardly within four days it started giving a problem which was more worse than the previous one. It failed to read both CDs and Dvds and even the write was defective. When I complained, it was again replaced by another cheap quality Optiarc problem. When I asked for Mithashi, I was told that it is only bundled with new laptops. Within three months I have got it changed for the sixth time and the problem is still the same. I am so frustated and messed up. Please help me and suggest what to do as I am not getting any good response from the company and its service centre.

Thanks,

Abhinav

Company: Lenovo Y510 laptop
Country: India

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