LG 3 STAR WINDOW AC
Breakdown of AC in 15 minutes of installation
- 05-25-2009
- 117
I purchased LG 3 Star AC from 'Comfort' dealer at Bhopal. After installation it broke down in 15 minutes after the departure of the company's technician (carpenter). Complaint was lodged immediately. It is the third day that no one turned up to attend. It is an insult to the injury. Firstly, product should not fail, secondly, in such case it should be attended promptly as company's goodwill is at stake. In fact, in such cases the defective product should immediately be lifted by the company and replaced with a new one. It is my third experience of bad product of LG.In one case LG TV 25" was showing verticals as curved figures and the company admitted the mistake and refunded the amount. In second case, LG microwave oven failed immediately after installation and the product was taken back and got repaired after 7 days. Will the company act positively.
Company: LG 3 STAR WINDOW AC
Country: India