LG
VERY POOR SERVICE: NEVER BUY AN LG PRODUCT
- 05-11-2009
- 290
COMPLAINT REF NO. N9C42913598 Dated 29 Apr.
1. I have put in a complaint vide above Refrence No. on 29 Apr at LG Call Centre regarding my 1.5 Ton window AC, which is under AMC. An engineer Mr. ABU IMAM visited on 30 April. After the check-up he intimated that the AC will be picked up for GAS FILLING.
2. After numerous telephone calls and complaint on LG Website the AC was picked up for repairs on 5 May.
3. After another round of telephone calls the AC was finally delivered after repaires on 11 May at 6:00PM. That is; after 13 days of lodging the complaint. Seeing this PATHETIC state of Customer Care, I am constrained to state that, neither I will go in for another LG Product and nor will I advise anyone else to go in for an LG Product.
4.VERY POOR SERVICE.
Thanking You.
Brig ABS Kundra (Retd).
B-94, Sector 50,
NOIDA.
Mob: 91-9210900819.
91-9810552400.
Company: LG
Country: India