LG/ Convention
Eplacement of product

My complaint ID is N83A1507991 i have purchased a brand new convention 5 days ago.as i don't know how to use the convention. i was looking forward for a demo. The demo person came yesterday advised that nob is not working. there is defect. you may have to repair this. " I DO NOt agree to THIS I A purchased fresh brand new piece requires a repair " when i called the customer care. they gave list of numbers to be called all of them incorrect/ no answer. the dealer said it will take 15 days to replace the product. we could quickly give a service to this. When i called the service center the lady spoke to me in a very rude fashion. asking to send a copy of my bill and this will be done in 10 - 15 days. when i order for a new product you dont even take 15 secs / less to debit that amount from my account. why does it take 15 days to give a me a functional piece. I looking for brand new product with working condition. as i have paid full amount of money. & also i have not purchased any defect piece / lesser price. website says incorrect version of customer service and LG brand. I looking for brand new product with working condition.

Company: LG/ Convention
Country: India

  <     >