L G ELECTRONICS / 50" PLASMA
NO COMMITMENT BY LG REGIONAL OFFICE

I HAD PURCHASED A 50" PLASMA TV FROM AMAR ELECTRONICS PANCHKULA. THE ORDER WAS PLACED BY ME IN DECEMBER WITH A PROMISE THAT THE TV WILL BE DELIVERED TO ME IN 3/4 DAYS.

AFTER A LONG WAIT OF 45 DAYS, THE TV DID ARRIVE BUT IN THE MEANTIME THE REGIONAL OFFICE IN CHANDIGARH PROMISED THAT DUE TO THE INORDINATE DELAY DUE TO THE REASONS BEST KNOWN TO THE COMPANY, WE SHALL COMPENSATE YOU WITH A LG HOME THEATRE.

IT HAS BEEN ALMOST OVER THREE MONTHS SINCE I RECEIVED THE TV BUT THE HOME THEATRE WHICH HAD BEEN PROMISED IS STILL AWAITED. NO ONE IN THE COMPANY HAS THE GUTS TO GIVE THE E MAIL IDS OF THE MANAGING DIRECTOR TO WHOM I COULD COMPLAIN. I HAVE WRITTEN A COUPLE OF COMPLAINT MAILS TO MR. AMITABH TIWARI AND MR. D JASTROTIA IN THEIR HEAD OFFICE BUT OF NO AVAIL.

IF THEY DO NOT WANT TO KEEP THEIR COMMITMENT, IS'NT IT FAIR THAT THEY SHOULD HONESTLY LEVEL OUT AND SAY NO INSTEAD OF KEEPING ME HANGING FOREVER?? I AM QUITE DISGUSTED WITH LG ELECTRONICS WHOSE PRODUCT IS NEVER GOING TO ENTER MY HOME IN FUTURE.

Company: L G ELECTRONICS / 50" PLASMA
Country: India

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