21
CARELESS OF OUR CUSTOMER SERVICE CENTER

Dear sir,

We are from Buddavaram village, Gannavaram Mandal, which is nearly 25 km from VIJAYAWADA city. We give a complient against our ONIDA 21"CTV. It is not working properly, i.e., the picture is not clear even with a new cable wire. Our cable technician told to us that it must change our tuner in the TV to clear the problem. So we gave a complient in VIJAYAWADA CUSTOMER SERVICE CENTRE by phone. A lady received the complient and given a complient no; 6380844. That lady told me that next week their techninician will come and clear your problem. All this happends nearly 20 days before. But even today the service engineer didn't attend to clear this problem. I requested her 3 times to send a technician. But they didn't take any action till today.

So I request you please give necessary instructions to the service centre, so that the customers like us didn't suffer with your company.

I hope that this complient Board is usefull to alll

Thanking you...

Company: 21
Country: India

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