LG Electronics India Private Limited
LG Split A.C

I have purchased a LG Split Air Conditioner 1.5 tonnes Manufactured by LG Electronics India Pvt limited three years back. Every year during Summer it is not working. Every year I am complaining to the customer care center. After great struggle they are coming and checking the A.C. unit stating that there is compressor problemin the unit. It is never rectified since three years. This year again The same A.C. unit is not working. I have complained to the customer care Phone no. 18601809999. They are immediately transferring the call to Andhra Pradesh division. They are receiving the call and registering the complaint and given the no. S9C42002111. After struggling for fifteen days they have given the complaint number on 20-04. Every day I am complaining to the customer care center persons, they say thatwe passed the information to the service center. Till the complaint is pending with the servicing center. I am complaining every day to customer care persons and I am receiving the same answer. I have a small baby boy and 75 years old sister. we are facing sun strok during this summer. we are unable to dispose the A.C. unit nor able to purchase another A.C. unit. If any thing happens to these people LG Electronics India Pvt. limited are responsible.

Company: LG Electronics India Private Limited
Country: India

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