LG refrigerator 310 ltrs
Not cooling

I have purchased a LG refrigerator on 18.9.08. On 29.5.09 it became faulty, within the warranty period. We complained on 30.04.09. The call was attended on 01.06.09. It is alarming that LG donot attend on Sundays & Holidays! The service personnel told that the timer went wrong and he replaced it. The refrigerator again became faulty (no cooling) on 04.06.09. I made a complain to the callcentre on 10.30hrs of 5.6.09. They gave me a docket and forwarded the docket to a service centre in Kolkata, who does not do the job. After four calls to the call-centre & at least 8 calls to the service centre, I could not make the job done. At 15:15 hrs, I had to take a fresh docket, to divert the call to the Kolkata based service centre, which will do the job.

I donot when the job will be done!

Docket numbers N9C60502250 & N9C60509758

I doubt the quality & service of LG.

I will like to cautious any prospective buyer of LG Refrigerator about their QUALITY & SERVICE.

Company: LG refrigerator 310 ltrs
Country: India

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