LG Refrigerator
Cheating by LG with common customer in India

I have purchased LG refrigerator (double door) Model in the year 2008. (model No. GL268LMG4-ALIZEBN (IN), Sr. No.804NL.TR001537.

Now it has a cooling problem. I have lodged the complaint on 23rd of November. The complaint No. is CO9B2320275. While registering the complaint, LG representative (Mr. Amit) assured me that the engineer will visit to my place within 24 hours or engineer will call me. Nobody was reported for next two days. Then I again contacted customer care (Mr. Nikhil). He talked to me very rudely. He told me that he is helpless. They can just take the complaint, but could not assure that the engineer will visit to our place or not.

It is a matter of great regret that such a big brand company is cheating the common customer by providing the bad product with the lowest quality as they are not bothering to give the service to the customer after sales. Their main intention is only to sell the product. After selling the product, they are not providing any service to the customer, as till date, no engineer has contacted me neither they have visited to attend the complaint after 5 days.

It is therefore requested to give me a proper justice.

Samir Ule

Phone No.09833837948

G-8, Gokul, Tonka, Miramar, Goa.

Company: LG Refrigerator
Country: India

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