310DXINOX Whirlpool Ref
Servicing very dissatisfying

Dear Sir,

This is with reference to the refrigerator that we bought in May'07. Since then we have been facing continuous complaints on the same. The alignment of the door was defected since the time of delivery with the excuse given that the floor is not leveled. Later on submitting the complaint no one from the company come up till the guarantee period. due to the same defect Refridgerator started creating more problem like the rely got melt due to heavy load created by the misalignment of the door, excess water leakage. Also when the complaint was launched the service engineer took 2 days to come because of which i had tomiss my office for two days as they were unable to assure us the time of visit. every time they come they charge Rs. 395/- as only visit charges. material and labor charges and extra. still the condition is not satisfactory.

Please look into the same.

Thanks

Company: 310DXINOX Whirlpool Ref
Country: India

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