LG Room AC
Very Poor Service response for LG A.C. Call no N9C41700002 and N9C50602964, N9S42601457, N9C42711239. not attended last 21 days

It is very disappointing form LG after sales service side. On 9th of April I have purchased one 1.5 ton window AC from Ahana Electronic Kolkata. Model No. LWA5GW1AM1. I was planning to buy Blue Star AC but due to dealer confirmation on best product and service assurance, it happened to purchase LG AC but due to improper installation of the AC by company authorised Engineers I had face water dropping problem from the day one for that as per the instruction I had call to LG customer care call no. N9C41700002 on 17th April. and again on 25th of April suddenly AC was completely dead (Shut Down) for this I am continuously following up LG customer care and every time they have assured me, engineer will call and come for resolving the issue, even after almost 25 calls nether any optimistic revert received from LG side nor any call received from LG side till date, last 21 days I am following up with LG customer care still waiting for any resolution form LG. with call nos - N9C50602964, N9S42601457, N9C42711239.

Since AC had been purchased for summer session only, but last 15 days it is out of order because of negligence of LG service centre. I am very regret to say due to LG after sale service, we are suffering very badly in this summer.

Request you to kindly consider my issue on priority and help us to resolve the same.

Looking forward prompt & affirmative resolution.

Regards,

SUJIT BOSE

FLAT NO-F-5, COAL INDIA BUILDING,

5/A, NIRODE BEHARI MALLIK ROAD, (NEAR –ICE FACTORY)

MANIKTALLA, KOLKATA-700006.WEST BANGAL.INDIA

CONTACT NO-9339108413

Company: LG Room AC
Country: India

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