3230
Missing components after repai

Good Day Sir / Madam,

Wish to inform the followings:

I switched off my phone model 3230 (Nokia) during an office visit but after switching on found that display was litting for a couple of minutes then going off and not getting switched on.

The set was shown to Nokia Care center Mohali (Job sheet no. 1535 dated 10/03/09). The S/E told me that problem is either with the display unit or IC had gone bad. Then he checked the set and said that IC needs replacement. The set was given to them in the morning of 10th March 09 and I was told to collect in the evening. Self called the nokia care in the evening and was told that IC was replaced but still not working. Self visited the Nokia care after above conversation on phone and was told that Power IC needs renewal. Charges will be Rs 1000/- but chances are 50-50 i.e. either set will start functioning or will become useless. Self got the set back as they were not sure. Self went to another repair shop and the mechanic opened the set in front of me and found that two IC were missing.

Self went back to Nokia Service Centre immediately thinking that the S/E had forgotten to put components back in place. But to my surprize, the S/E who handled the set flatly refused.

I have no other option but to buy another Nokia set and had already bought one.

In the meantime, self is also trying to get same repaired from outside.

Please look into the matter. Nokia is a great company and self always use Nokia Sets only.

Your prompt reply will be highly appreciated.

The following is the Nokia Care address:

SCF 70, 2nd floor, phase 7, Mohali - Punjab (India).

PH: 911725053310, 919915141113.

Company: 3230
Country: India

  <     >