LG TV 21 Inch Model RF21FA20KV
No Proper Response from LG Customer Care & Service

Since I got a problem on my TV I logged a complaint to LG Service Center on Saturday (5-Apr) afternoon my comp. No. is S8C40502342. For the same i got SMS from LG.by the time your Customer support Executive told me our Service person will attend the comp. with in 24hrs. i waited till next day morning Sunday Nobody turn up then i called your LG Service Center No.by the time I got Information Sunday is holiday, today (Monday) morning again i called your center and I informed about my grievance. No body responded. Then I called your Service Center franchisee and they gave me one Service person Name & Mobile no. Mr. Periyaswami, 09940128812. I called the same person and he promised to come by 4.00 PM today (Monday 7-04). And my wife had taken off, just to be there when the person comes. But he dint turn up at all. When I tried calling he dint attend my call. Around 9.39 P.M I called your LG Customer Support & Service center, and told them to connect me to any LG higher official responsible for the above said problem or to give me the number of concerned person. Instead the person gave me the number of another service centre employee’s number. I insisted him, to give the number of Direct LG employees, and the person went ahead and disconnected my call. This is most frustrating, and such a customer care is really shocking from LG’s side.

Company: LG TV 21 Inch Model RF21FA20KV
Country: India

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