Libra travels
Cheating-luggage loss

DATE 05-0709

DEAR OFFICER IN-CHARGE,

HELLO,

ACCTUALY I WOULD LIKE TO COMPLAIN ABOUT THAT I HAD LOST MY VALUEABLE THINGS AND CHEATING BY ONE OF THE TRAVEL SERVICE PROVIDER IN DELHI IT IS ‘LIBRA TRAVELS’ (LIBRA TRAVELS, SHOP NO.37, AZAD HIND MARKET, NEAR RED FORT-TEL.01123867347-HEAD OFFICE-SHOP NO.1 OPP DHYAN SINGH COMPLEX, NEAR BUS STAND, TEL.01612772137) WHO IS OPERATING FROM DELHI TO JALANDHAR AC BUS SERVICE ON 01-07-09, WE TWO PASSANGERS TRAVELED FROM DELHI TO JALANDHAR AND ALSO WE PAID THEM RS.400/FOR EACH PASSENGER.

FIRST THEY TOLD US THAT BUS WILL START AT 22:30 BUT THEY START IT ONLY AFTER 00:30 AND WHEN WE REACHED THE LUDHIANA SUDDENLY THEY TRANSFERRED OUR LUGGAGE TO ANOTHER BUS WITHOUT INTIMATING US, AT THAT TIME WE WERE SLEEPING, AND AFTER THE TRANSFER OF THE LUGGANGE PERSON CAME TO US AND HE TOLD US THAT YOU HAVE TO GO BY ANOTHER BUS STANDING BEHIND AND YOUR LUGGAGE HAS BEEN TRANSFERED.

FIRST WE SURPRISED AND WHEN WE MOVED OUT TO SEE THE ANOTHER BUS, THAT WAS LOCAL BUS AND DURING THE SAME PERIOD LIBRA BUS DRIVER HAD RAN AWAY WITH BUS NOS.PB-13-8787.AFTER THAT WE TOOK THE TAXI TO REACH OUR DESTINATION.

DURING THE TRANSFER OF THE LUGGAGE WE LOST OUR VALUEABLE OF NEAR ABOUT RS.1.5 LAKH.

IN THE EVENING WE CALLED TO THEIR DELHI OFFICE FOR THE ACCIDENT, THEY DIRECTED US TO SPEAK AT LUDHIANA OFFICE, WHEN WE CALLED UP AT LUDHIANA OFFICE OF THE LIBRA TRAVELS, THEY GIVEN US A MOBILE NOS OF MR JAGJIT THERE MANAGER, DURING THE CALL HE WAS NOT READY TO LISTEN ANY THING INSTEAD OF LISTENING HE ASKED US GO ANYWHERE AND DO WHAT YOU WANT TO DO.

I WANT TO KNOW WHO IS RESPONSIBLE IN THIS COUNTRY FOR THIS TYPE CHEATING AND THEFT.

CAN WE GET THE JUSTICE.

CAN YOU CANCEL THERE PERMIT.WHAT ACTION YOU WILL HAVE TO TAKE PLEASE LET US KNOW.

THANKS

P.K.RANA

Company: Libra travels
Country: India

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