LIC OF INDIA
Non-return of Bond
- 03-30-2009
- 114
30th March
From
S. Venkatasubramaniam (Policy No.712556954)
Chennai
Cell : 98408 16032
Email: s_vs71@yahoo.co.in
To
The Grievance Redressal
LIC of India
Sir
Sub: Non-return of Bond
I have availed a loan at LIC of India against above Policy No., for Rs.25, 000/- and interest amount for this is Rs.1144.00, through LIC’s letter dt 27.06. from Branch 71A.
I have paid the above principle amount Rs.25, 000/- with interest of Rs.1144.00, (Total Rs.26, 144/-) on 30.12. against TR No.70Z (76767), at City Branch 30 (Velacherry, Chennai).
Regarding this, I have given a letter at Tambaram Branch (Branch No.71-A) to forward my Bond to Velacherry Branch (City Branch 30), to collect the same from Velacherry Branch as I have repaid the above Loan Repayment at Velacherry Branch only.
As I approached Tambaram Branch, they have been repeatedly informing that the Bond has been already sent to Velacherry Branch on 20.03.09, by First Flight Courier.
As I approached Velacherry Branch, they have been repeatedly informing that they have not received the Bond till date at their end from Tambaram Branch.
Even though several phone calls made and personal visits made to Tambaram Branch & Velacherry Branch, no one is properly taking care of this matter to handover my Bond to me.
It is such a non-sense and stupid answer provided by one Branch that already sent and the other Branch not received.
The following are my valuable clarifications regarding this :
1. How many days will a local courier (16 kms) from Tambaram Branch to Velacherry Branch will take to reach?
2. How long both the Branch Personnel will repeat this ridiculous reply?
3. If this small dispatch care is not taken by LIC Personnel means, will they take responsibility to handover the insured amount to an expired person at the specified time?
4. Even if a LIC Policy Holder pays premiums, should he forget his money?
5. The Ads given in Medias on LIC Policies and assurances are only a game and cheating?
6. The time lapse, money loss & mental agony will be borne by LIC of India for this case?
7. How many years have to run between these Branches for availing back my Bond? `N’ No. of years?
8. If this simplest and valuable matter is not resolved within a week’s time, I will be pushed to go for legal means and LIC of India is sole responsible for this activity. Additionally, this matter will be published in all Medias for their knowledge and support to give awareness to Public to safeguard them.
Thanking you
S. Venkatasubramaniam
Company: LIC OF INDIA
Country: India