LIC OF INDIA
Delay in payment after maturity

To

The Regional Manager, CRM

18.11.2009

Life Insurance Corporation Of India

Kolkata. Re:

Non payment on maturity

Policy No, 423 871 969

K S D O Salt Lake Br.

Dear Sir,

This is to bring to your notice that I am a Policy holder of LIC

Policy No. 423 871 969 due for payment on maturity, date 28.09.2009.

As per your long standing practice a reminder letter along

with a Form is

sent to the policy holder to complete the maturity proceedings,

which I have not

received till date.

I approached to your agent Sri Sambhu Das, Agent code & 00869413

DO Code & 0004. who in turn collected a Form from your office and

after filling

it up properly, he submitted the Form along with the Original Policy

Certificate to

the Salt Lake Office on 13.10.09 and confirmed me of the payment, as per my

option given on the application form, within 15 days.

After waiting for about a month, I contacted the Br. Manager

on 13.11.09 to

know the reason of such delay, who could not reply readily and asked

me to call

again. I again called her on 17.11.09 but to no avail. On my call on

18.11.09 she

told that, she could not trace out my application and asked me to

give her a photo

copy of the Receipt of receiving the application. Which I strongly refused.

As I am in urgent need of the money for my DAUGHTER'S MARRIAGE, I

expect your immediate intervention in to the matter to resolve my grievances

and solve the problem to keep up the name of your organisation.

Thanking you in anticipation.

Yours sincerely,

Shyamakanta Banerjee

6/2, Gope Lane,

Kolkata & 700 014

Company: LIC OF INDIA
Country: India

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