Loyalty solutions&research Limited ( I-Mint Cards)
I-mint card not revieved

This is a real miss management on the part of ICICI Bank and Loyalty solutions&research Limited.

First of all ICICI bank tranfers your point to i-mint without informing you and when you call i-mint for some 4-5 times then they take up your request for a i-mint card!

I called i-mint on 1 dec and requested for the same

"The person on the other side said... sir your will recieve your card in 15 days from now"

I called i-mint again on 7 Dec just to check the status

"The person on the other side said..Sir we dont have any request for your card, i will put a request now and you will recieve the card in 15 days"

I called i-mint again on 19 dec just the check the status

"The person on the other side said..Sir we dont have any request for your card, i will put a request now and you will definately recieve the card in 15 days"

This time noted down the request number in anger- 607465

I called i-mint again on 24 dec

"The person on other side..Sir your card is ready and will be dispatched this weekend.."

I called i-mint agian on 2 Jan

"The person on the other side.. Sir your card is in processing mode and is at some verification level, very soon you will recieve the card"

No today 12 jan i am in no mood to call, i HAVE NOT RECIEVED THE CARD.

I am really frustated that why i took ICICI Credit card!

Company: Loyalty solutions&research Limited ( I-Mint Cards)
Country: India

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