LPG Refills Delay in supply
In ordinate delay in LPG supply and Irresponsible answer over phone

Dear Sir,

I have booked for a refill on 21st Sep 2010 and my booking ref # 13458.

My consumer number is 39288.

Till date I did not receive my refill. Just a while ago when I called the concerned guy in 91 9176664245 / 9176664244, answered in this manner.

we don't have delivery guiys and more over 1st, 2nd and 3rd are holidays and hence no body is here to supply gas cylinders. If he is not too much loaded today you will get it or tomorrow, else it will be a day after. See Mr. Singh your dealer is not running a charitable trust, where LPG cylinders are supplied free of cost and one can wait till stocks exists or delivery boy turns up for duty.

Sir, Mr. Satwant, what is going on in your Indane office? Is it the way a person in your dealers office respond to the customer?

we are paying RS.352.35 to Indane plus the delivery boy is demanding tips for delivering cyliners above all we have to bear such non-sense and wait until he clears off his load is it?? This is the service you provide to your Indane customers across India or what.??

I am going to complain to Mr. Deora /Petroleum Minister as well on this particular type of answer I got over the phone today from one of your dealer's office.

Please take action on the errant dealer and let me know also.

He never attempted to deliver as these guys are liars when in an earlier similar-case, I complained to your Indian Oil office in chennai, they simply told that the door is locked and hence delay in delivery. This is the second such incident which is an utter shame to entire LPG users.

Regards

Chandrasekar Rao

91 9884051734

91 44 26222737

Company: LPG Refills Delay in supply
Country: India
State: Tamil Nadu
City: Chennai

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