Luminious
Ignorance of complaint

Hi,

sorry to inform that, the service given by the luminous and thier dealers are very disapointing. As i took an AMC of my luminious inverter form the dealer, who promised that we are only 1 call away from any problem with your inverter. It is also said that after every 2 month a boy will come to check the staus of your inverter.

however, picture is far defferent from this.every time i have to invite them to check, and all of a sudden my inverter gone faulty means not working, i am keep calling them but they r saying the companys guy will come check that.its ok but but yesterday company guy came .he didnt check anything he just changed the fuse however the plug and the socket of the inverter got burnt he didnt see that, made it direct and went away. Again after some time it stoped working.

I called the dealer, he promised that, this time they will send a guy but no one has come till now, even now they are picking up the phone.

Its really disappointing, i think there should be govt.rule to stop these kind of people who cheat the people and take our hard earned money without giving good service.

I m not sure, what would happen as i m lodging complaint over here.but hoipng something wud be done.

Company: Luminious
Country: India

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