Luminous battery
Non deliverance of right product

Sir

i have purchased a set of luminous battery and inverter from an dealership of the company in Panipat Haryana. Initially the dealer said that due to short supply the prescribed battery was not available but he will install the right product in a week. in the meantime he installed a lower capacity battery and the inverter giving me the bill of the total ammount of the original set which was costing to me around 15000. i made a discounted payment of 10000 INR with a promise to pay remaining 5000 INR on deliverance of the original battrey that i requested. But on repeated asking today after 4 months also he has not delivered always saying that the stock is not coming. Can u please guide how i should proceed in this matter because deeply humilated to be denied of my right to buy and i dont want to exercise any mal practice to obtain my right.

thanks

regards

aniruddha

Company: Luminous battery
Country: India

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