Luminous india
Battery Blast - No service provided

I had purchased one invertor with battery (both Luminous) of your company last April, This year April the battery blasted causing a huge commotion with a acid like liquid substance flowing out of it which helped in decolouring my wall tiles, when contacted the dealer, he directed the company service engineer for inspection (held in May). Later there were follow ups and calls made to multiple people which all went in vein. Today when contacted the same service engineer he claims that a battery blast is not covered in the warranty. He refuses to povide any details of his higherups neither are their email ids mentioned on site correct.

Company: Luminous india
Country: India

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