Luminous, inverter
Poor service

I had Purchased a luminous inverter id no B3CL3L224128-0408 from exel auto electricals, Tiruvalla, Kerala on 14/06 after one month it showed some trouble and i contacted the dealer immediately. Unfortunately they turned in to attend the fault after one week. They took the inverter to their destination and returned it after one and a half week and demanded the repairing charges . when i denied it they said they get it repaired locally to avoid time delay.

They never consulted me or informed me that they are repairing it by local technicians which is not acceptable to me. Even i had exchange of words when they were reluctant to connect the earth wire to the input arguing that connecting it will be harmful to the equipment when it is lightning. And also the condition of my brand new inverter is very pathetic after service. A prompt reply and action is anticipated at the earliest.

Company: Luminous, inverter
Country: India

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