Luminous invertor n battery
Unsatisfied with the services n cancellation of AMC

SIR,

I purchased luminous invertor n battery of model UPS-LB (800vA), serial no-BOCL-52006083 from Dhruv electronics located at WZ-246A, Block A, Uttam nagar, New Delhi.my customer ID-168591, CP-12225.I jst got my AMC done for a period of 3 yrs starting from the 9/2 to 8/2 from the luminous power technologies pvt. ltd of C-8 & C-9, Community centre, janakpuri, new delhi.the person from the call center told me that they will solve all the problems related to the invertor and the battery bt now when the problem arises with my invertor's battery they just said that they are not going to do anything for the battery and we have to purchase a new battery. Even the person of the service station was rude in his behaviour. He was not knowing how to behave with the customer.so i am not happy and satisfied with your company services.i want to cancel my AMC of 3 year and want my money back so you just deduct the amount of 1yr from that and gave my balance amount back to me.

Company: Luminous invertor n battery
Country: India

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