Macdonalds
Improper handling of delivery orders

Hi complaintforum,

I had ordered for home delivery of 2 burgers from macDonalds Pune, Aundh outlet but received only one of them. I was in a hurry and did not check inside the pack. I paid the Rider named Ganesh Havale whole of the amount as per the bill which was for both the burgers. After this i called thrice at MacD and everytime I was informed that my burger was on the way. I waited for 2 hrs and then gave up hope at midnight.

This is really poor service. If they did not have the burger, they should have at least payed me back the amount of the burger. Or at least let the customer know that the order cannot be delivered.

Company: Macdonalds
Country: India

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