Mahanager Telephone Nigam Limited
MTNL Triband Issues

Dear Sir/Madam,

I am using MTNL net since Jan & I took Triband Unlimited plan that time. Everything was going good. Until on 12 jan They upgraded servers and changed ports. Since after that till now my net is breaking a lot (Request Timed out). I can not upload, download or play online games etc. I had contacted them many many times but nothing is working out. Lineman come check and told me there is an earthing issue in telephone line. They keep saying tomorrow we will get it fixed bla bla bla. But since 12 jan till now there hasn't been any improvement in any thing.

My net is fucking worsen then Dial up connection now. 1504 can't do anything they always give me Area manager number & I call them they say we registered complaint it will be done. Even my father called General manager many times GM did some action and that day 3 line men came but issue didn't resolve. I am thinking to file case against MTNL for customer harassment & cheating in consumer court. Please help me out best to resolve this issue as i am tired calling MTNL people now as they are total idiots and dumb in computer lines.

Regards

Company: Mahanager Telephone Nigam Limited
Country: India

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