Mahindra
Major delay in delivering the vehicle

Hello,

I own a Scorpio M2Di vehicle bearing registration number AP 28AY 9448. My vehicle has met with a major accident in mid-week of May and so far the vehicle is lying in the workshop (accident cell in Medchal road, Hyderabad, AP). The incharge of workshop claims that the spare parts are not available and he wouldn't be able to give me an appropriate date for vehicle delivery.

Not having the vehicle in running condition for almost two months that too with out having any information about the spare parts availability makes me concerned on getting back my vehicle soon.

I just wanted to bring it to your attention and also disclose that this is the only unpleasant 'experience' I have had so far after owning Scorpio.

I have a deep respect for Mahindra company and always used to appreciated the great 'scorpio experience'. Its a natural phenomenon that one unpleasent experience like this would wash away the feel good factor and all the value of services that you offer in an attempt for their brand positioning.

Company: Mahindra
Country: India

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