Mahindra renault -Logan car
Delivery of product delayed

Sub: Buying Logan: Frustrating experience:

I booked Logan 1.4GLX Edge connect on 27th June with:

AVIS motors pvt. Ltd., Kailsh Heights Phase I,

Safeed Pool, Sakinaka

Mumbai – 400 072.

Tel.:022-28265001/8 Fax: 022-28565000

I was informed by dealer on 2nd July that vehicle has reached storeroom situated outskirts of Mumbai and on paying full amount, vehicle will be delivered.

I paid remaining amount in full on 07/07 (Cheque No: 325093 SBI Bandra-East, Mumbai).

Amount got deposited on AVIS motors Pvt. Ltd. Account on 09/07.

On 9th July (Thursday) it was revealed that though vehicle arrived (on 2nd Jul) its invoice is missing. From 9th till today 13th every day I was told same thing that Invoice is lost by Mahindra and until invoice comes nothing can be done (paying of octroi, RTI & Insurance formalities which again are going to take 2/3 days.).

I was told that even Fax from Mahindra (invoice) can work but last 4/5 days mare Fax could not be managed.

I do not know whether it is really flaw from Mahindra or Dealer is buying time for some other reason.

I paid around 6 lakhs with confidence but it is shaken and now unfortunately I am suspecting everything.

Please give me details of all these and help me in re-gaining confidence on Mahindra.

Yours Sincerely,

Vinayak Sharad Kulkarni

D-401, Blue Fields, Pacific Enclave

GL Compound, Near Hiranandani Hospital, Powai

Mumbai – 400 076.

Ph: Mobile: 9810794409

Land line: 022-25771707

Company: Mahindra renault -Logan car
Country: India

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