Mail Today ( India Today Group)
No Delivery on Subscription: No heed to Complaints

Subscribe: But do not expect deliveries!

I had subscribed for a Mail Today subscription for one year starting April. The cheque was given to the news paper vendor and he promised the rest will be taken care of. However for the whole of April, no paper was delivered saying that he is waiting for the coupons. Later after delivering for a few months, he again topped from Dec onwards saying that he does not have the coupons and that I should complain to Mail today. I got no response from the number of the executive the vendor had given. So I contacted the Delhi office. I was given a different number to contact (40502424) and was given a complaint number 1702090026 on 17 Feb. I was told that all coupons were in fact given to the newspaper vendor and he should supply. The vendor says he has got none and I should pay for back papers delivered.

There is no resolution to the complaint. No one contacted me. if I contact the number is busy or not answered. The website of mail today has no email address for subscription complaints.

So I am just putting this message here that if you intend to go for a yearly subscription-- don't. You might be fleeced by the paper vendor and the local executive of Mail today combined. If you do subscribe insist on coupons being delivered to you against a Cheque.

A Kumar G-50 Sector 39 Noida 201303

Company: Mail Today ( India Today Group)
Country: India

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