Make My Trip
Horrible Hotel Booking

Had booked my airticket and hotel through make my trip in Dec 08 to Goa alongwith my 12 year old daughter. My trip was planned from 25th Dec to28th Dec 08. The ariticket booking was ok but to my disgust the hotel booking done by makemytrip executive Ms. Jinal was horrible. They charges me bomb 10700 for 3 days stay but the hotel was SO HORRIBLE and unhygienic that we were forced to look up for another hotel. Ms. Jinal was constantly telling me that Goa is full and there is no hotel available to stay but after going there I found that Goa was completely empty with very few tourist around. The localites were complaining and telling us that all the hotels are vacant and there is no crowd in Goa. Why do these people give wrong information to customers? Just to scare them. Moreover on enquiring with the hotel person Mr. Jose he told us that their per day charges were only Rs.- then why was I charged so high? I was in no mood to spoil the holiday mood hence on returning back to Mumabi, I called Ms. Jinal Choksi and informed her about my horrifying experience to which she asked me to send her a mail. After repeated reminders they have just sent me an apology mail which is of no use to me.. I WANT MY MONEY BACK.Make my trip sent me a costomer feeback form which I filled and sent two days back but I know they are not going to pay any attention to this feedback. TO ALL MY FRIENDS - PPPLEASE DO NOT BOOK YOUR HOLDAYS THROUGH THIS SHIT MAKE MY TRIP SERVICE. THEY ARE HORRIBLE GHOSTS WHO LURE YOU TO MAKE THINGS SIMPLE AND EASY PLS DO NOT FALL PREY TO THESE PEOPLE INSTEAD GO AHEAD AND DO DIRECT BOOKINGS.

Company: Make My Trip
Country: India

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