MakeMyTrip
Services are not upto their commitment

Hello All,

I have booked a tour from makemytrip and finalize payment trough CC. Package includes car servicec, hotel booking. They have promissed for 3* hotels at destinations with all listed facilities on the site. But when we reach at destination, we were not found ant facility listed on their site. Hotels are not 3* hotels. I have complaint to customer care and they said for email on "Hotelservices@makemytrip.com". I have emailed all my problems on their email ID but till date no one contacted me. They have replied that they have talked with their vendor and their vendor told that everything was fine from their side. I think they have to talk with me first about my problems. As i have paid them not their vendors.

They have not refunded and not called me yet. So i requested to every one that please don't choose MakeMyTrip for your tour arrangement.

Thanks,

Vipin

Company: MakeMyTrip
Country: India

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