Makemytrip.com
Tickets not being issued

Hi there

I have Booked my tickets with Make my trip from Melb to Kula Lumpur on 28 Nov . (The sole reason for buying my tickets from make my trip was cheap fair) Then I did not receive the confirmation email from them confirming my tickets are booked. Eventual after calling them and holing my international call for 1 hour i have been transferred to one customer care operator who suggested me that my tickets are booked and confirmed and I specially asked him about my ticket confirmation as i have to book my further flights. So I carried on Booked other my flights costing 1000USD

On 3 Dec early morning at 1 am I receive a call from some one called sameer from make my trip who apologised me for calling me so late and suggested he would call me later during the day

On5 dec at 10 PM I receive his call he broke the news that we cannot issue u the tickets to purchase this tickets from airlines they have to use there company credit card and i have to present this at airport. I requested that this is not acceptable as all my tickets are booked and hotel is being reserved.

Then Later at mid night Rajni from make my trip called. Apologising that she cannot do nothing about it and all make my trip can do is refund

Now the problem here is i cannot get flight on same date and time in reasonable price as of now dif between the next flights is 500USD.

So now all I am left with a option is to cancel my holidays and flights and sit in home with a loss of 300USD. The funny part is that if we search the flight even today they are overing the ticket and there will be some one booking the flight soon. So that means they do fraud..

Company: Makemytrip.com
Country: India

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