Makemytrip.com
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I M RAJESH KUMAR TIWARI HAVING REGISTERED OFFICE AT 158, LENIN SARANI 1ST FLOOR ROOM NO. 9 KOLKATA - 700013 .I HAVE TRAVEL AGENCY IN NAME OF M/S R.K.TRAVELS.

ON 01/08 I BOOKED AN INTERNATIONAL TICKET FROM 'MAKEMYTRIP.COM' FOR PASSENGER NAME MR ABDUL MANNA TRAVELLED FROM DELHI TO NEWARK ON 10/08 AND NEWARK TO DELHI ON 16/08. AFTER CONFIRMATION OF PAYMENT OF RS 20000 /- (RUPEES TWENTY THOUSAND ONLY) TRANSFERRED FROM MY SAVING ACCOUNT OF AXIS BANK LTD, PANIHATI BRANCH TO MAKE MAKEMYTRIP ACCOUNT.

A CALL WAS COMING FROM MAKEMYTRIP (MISS MEGHA) THAT YOU RESERVATION CONIRMATION ID (FLTINT10003504287) IS PROCESSED BUT WE ARE UNABLE TO PROVIDE YOUR TOUR ITENERY AS PER YOUR BOOKING SO YOU ITENERY WILL BE CHANGED . THEN I REQUEST HER TO NOT TO CHANGE THE ITENERY AND REFUND MY BOOKING AMOUNT SHE TOLD ME THAT IT WILL TAKE ONE WEEK THEN I TOLD HER THAT I AM A TRAVEL AGENT SO I HAVE TO BOOKED TICKET FOE THE PASSENGER TO TRAVEL NEWARK SO PLEASE ARRANGE TO CONFIRM THE ITENERY AS PER MY BOOKING OR ELSE REFUND THE AMOUNT IMMEDIETLY OTHERWISE I AM IN BIG PROBLEM THEN SHE CUT THE PHONELINE.

NOW I HAVE TO BOOKED THE TICKET FOR MR. ABDUL MANNAN (PNR OYZGJN/GULF AIRWAYS) FOR THE TRAVELLING DATED ON 10/08.

TILL TODAY (08/08) WHENEVER I CALLED AND ASKED FOR THE REFUND AMOUNT THEY TOLD ME THAT YOUR REFUND HAS BEEN DONE CHECK WITH YOUR BANK BUT STILNOW THE AMOUNT WAS NOT CREDITED IN MY ACCOUNT.

SO I HAD SUFFERED HUGE LOSS WITH THE POLICY OF MAKEMYTRIP SO PLEASE DO THE NEEDFUL .

AND ADVICE ME WHAT TO DO NOW TO TEACH LESSON TO THE COMPANY

Company: Makemytrip.com
Country: India

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