Maniya Consultancy Services
Non co-operation of service /executives

Sir/madam,

I, Naresh Kumar Golchha had taken membership from you vide my card

no.3241. Today I got my bike punctured on mathura road. I call your

telephone no mentioned on the card given by you at 4.32 pm and got

reply from your executive that the service will be provided within 45

minutes. I had waited for 45 minutes on the mathura road after that i

had make another call and i got reply from your call centre that the

same will be reaching within 10 minutes. But 10 minutes passed and

after that i had made another call by saying that you are mentioned in

your card and in brochure that you had given to me that you are Car and

Bike helpline company providing the best service for its customers to

avail the hassle free driving in Delhi and NCR and service within 25-30

minutes of your call. And in response your lady executive told me that

it will take another 1 hour because we don't have man. I told her than

why you are saying that service will be provided within 25-30 minutes.

Then she told what you can do you can we will not provide you service

before 1 hour. I request you to kindly refund my money back against my

membership and I also want compensation that i had wasted my time for 1

and half our for waiting towards your service. Kindly take the

necessary action otherwise i will file complaint to consumer court.

thanx

naresh kumar golchha (C.A)

flat no-T-9, sector-7,

jasola vihar, New Delhi-25.

Mob-9871778092

Company: Maniya Consultancy Services
Country: India

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