ManmohanSingh Ahluwalia
Arbitrary debit by HSBC bank from my savings account (A/c No051-260925-006)

Dear Sir/Madam,

Please note I am holding above mentioned savings account with HSBC Delhi Barakhamba branch since around past 20 years. Earlier I had one credit card also from the same branch, which I discontinued in Jan after being totally dissatisfied with their services mainly non-receipt of account statements and it was duly informed to HSBC the same day

The intent and reasons to discontinue the said credit card were duly communicated to Bank immediately by e-mail and I even received an acknowledgment for the same from HSBC over e mail.

Now after almost 2-years they had suddenly informed by SMS ON 29-10-09 about having deducted an amount of Rs.11324/- as debit, which I could have never used as I had destroyed the said card in Jan. On being asked about the details by e mail, they have communicated this amount being deducted against the same Credit card, which is not in use since Jan. (no details are provided)

Apparently sometime in Dec there was an issue with the bank regarding some late fee charges being levied by the bank, which I never paid (as I never got the monthly statements in time and the fault was at bank’s end) and the actual billed/used amount was duly paid.

Hence now after almost 2-years this action by the bank is totally arbitrary and unexplainable. That such action is without any pre intimation, so it is really shocking. Moreover I had never consented to adjust or debit my credit card dues from my saving bank account at any time.

I have already written to them asking to reverse this debit but don’t expect a positive action.

Kindly advise further approach in this matter.

Looking forward to your kind feedback.

Thanking You,

Yours truly,

(Manmohan Singh Ahluwalia)

Address:

A-152, Fateh Nagar,

New Delhi-110018

Mob: 91-9910233306

E mail: manmohanuk@veecon-ipa.com

Company: ManmohanSingh Ahluwalia
Country: India

  <     >