MARUTI 800 (5 GEAR MODEL 2002)
AC REPAIR

SIR,

I GOT THE AC OF MY CAR REAPAIRED FROM M/S GULZAR MOTORS, FEROZEPUR ROAD, LUDHIANA ON 06.03.3009. THEY REPLACE THE HOSE AND AND SERVICED THE AC AND CHARGED ME RS 3085 FOR THAT. I WAS TOLD THAT IN CASE ANY FAULT ARISES WITHIN ONE MONTH WE SHALL TAKE CARE OF IT. TODAY I REALISED THAT THE AVERAGE OF MY CAR HAS DECREASED BY MORE THAN 4 KM PER LT ON AC AND THERE WAS SOME NOISE AS IF THE CAR WAS BEARING HEAVY LOAD. I REUESTED THE SAME SERVICE TO LOOK INTO THE MATTER. THEY SAID EVERTIBG IS ALRIGHT AND YOU NEED NOT BOTHER. THEY REMOVED THE AIR FILTER AND FIXED IT AGAIN . THEN AIN THE AFTER NOON SUDDENLY AC STOPPED WORKING. I AGAIN VISITED THEN AND THEN THEY INFORMED ME THAT COMPRESSOR IS OUT OF ORDER AND YOU NEED TO GET IT REPLACED. FROM THERE I GOT THE NUMBER OF GM WORKSHOP WHO SITS AT THE G T ROAD WORKSHOP. HE ASKED ME TO VISIT HIS OFFICE. WHEN I VISITED HIM I WAS AGAIN TOLD THE THE COMPRESSOR NEEDS TO BE REPLACED. STAFF AT BOTH THE WORSHOPS COULD NOT RESOLVE MY QUERY HOW THE COMPRESSOR GOT DAMAGED IN JUST 3 HOURS AS I HAD LEFT THE WORKSHOP AT 11.30 AM AND I WAS BACK BY 2.30 PM.I MUST STATE THAT THE FEROZEPUR ROAD WORKSOP OF M/S GULZAR MOTORS LUDHIANA IS NEITHER HAVING THE COMPETENT STAFF NOR THEY HAVE THE REQUIRED IMPLEMENTS.

THIS IS HOW YOUR ESTEEMED AUTHORISED WORKSHOPS HAS DESTROYED THE COMPRESSOR OF THE AC OF MY CAR WHICH NEEDS TO BE REPLACED AT THE COST OF RS 17000/- AS STATED TO ME.

YOU ARE REQUESTED TO PLEASE LOOK INTO THE MATTER.

I MUST STATE THAT THIS WAS MY FIRST EXPERIENCE WITH GULZAR MOTORS.

VIKAY KUMAR JAIN

B XX 2267 KRISHNA NAGAR,

NEAR AARTI CHOWNK,

LUDHIANA

9872096730

Company: MARUTI 800 (5 GEAR MODEL 2002)
Country: India

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