MARUTI ALTO LXI
Service not satisfactory for repairing

Dear Sir,

I like to draw your ateention on the following points for my dissatisfaction in repairing work in M/S Bhandari Automobiles Pvt. Ltd. Kharagpur. West-Bengal.for my car Registration No. WB-34N-9077. I purchased the car in March'2006. Unfortunately I met with an accident in oct'2006 and the aciidental repair was attended by M/S Bhandari Automobiles Pvt. Ltd. Kharagpur and the same was handed over to me without proper repair. Since I was a new hand then I could not detect steering problem immediately but the said defect was brought to the notice of the dealer. The dealer assured me to rectify the defect. Unfortunately I met with a second accident in April'2009. Again the accidental repair was attended by the dealer, but the car was handed over to me without being proper repaired i.e with the same problem rather worst in streering. Moreover the car was handed over to me without proper verification and I am thankful to God that I have been saved from a serious accident with such defective vehicle. It is very sorry to say that such type of service is not at all expected from a reputed company as well as from a reputed dealer.

Thnaking You.

Pradip Ranjan Bose.

I hope that you will look into the matter urgently so that the defect may be rectified at the earliest.

Company: MARUTI ALTO LXI
Country: India

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