Maruti/ a star car
New defective car delivered by competent automobiles co

Dear Sir

I come from a very middle class family.i have never brought any vehicle in my life. i recently thought to purchase first car of my life. We were inspired by MARUTI CO. advertisement of Maruti A Star on TV Channels honored with “CAR OF THE YEAR AWARD” and we thought to join your A Star Club.

We were proud to purchase a new Maruti car A Star VXI vide temporary registration no. HR99ET7491 (M) from MARUTI authorised dealer M/S COMPETENT AUTOMOBILES GURGAON on 25th September.

But the same day we had a horrible experience with the new car. The car delivered to us was defective. Very first day the car was stopping while changing gears from 1st to 2nd. We were supposed to go last weekend on holidays with our family but soon our charm of purchasing a new car was crushed and every one in family are in state of shock.

We had informed COMPETENT CO. next day in the morning about the same. The mechanic came in evening and told that the car cannot be repaired on road and it has to be taken to workshop. We got a call on 27th Sept. that our car is ready vide job card no. 407844 dtd. 26th Sept. 09.

We refuse to accept the defective car that was delivered to us on 25th Sept. 2009 and as such we request to provide us with a new car. They have refused to change the car .we request you to kindly

Awaiting for your reply.

Regards

Shiv Kumar Goyal

Cell : 9810059267

Company: Maruti/ a star car
Country: India

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