Maruti
MarutiAuto Card

I took my Car for servicing to Rohan Motor, Mathura Road, New Delhi. on 02/09/09.

Where my Bill amounted to Rs.10, 085.00.When i was to pay the Bill through my Maruti Suzuki Auto card, To my Surprise i was told that Auto card is no more acceptable and the service has been discontinued.

I had accumulated 1100 Auto Points in my card. In this way, i had faced a loss of Rs.1100/-.

No body from Maruti or Rohan is able to clarify me on this issue, who will be accountable for this loss.

This is customer service? They stop the service even without informing their customers.

Whole Idea of using this card is defeated now!!!

Iam very dis satisfied regarding maruti service in this way.

I would request anbody from maruti or Rohan to look into this and advise how i will be able to redeem these Rs.1100.

Company: Maruti
Country: India

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