Maruti
Inefficient Service

This is against DD Motors, Mayapuri, New Delhi.

This is the feedback I gave on their website.

I own a Maruti Wagon R bearing registration no DL 9C N 5797 which was recently given to your workshop for checkup of the following:

1) Fuel Efficiency (my car's average is approx 8 Km/Liter)

2) Headlight Change (You fixed a brand new headlight)

3) It was giving jerks whenever you leave the accelerator

Though the bill was settled in cash about a few days ago, however to my utter surprise that not even a single issue was fixed by your workshop. Even the brand new headlight not works.

I get my car repaired only at authorised workshops but this time your workshop has cheated me for time and money.

I plan to take this to Maruti Head office complaint cell and Consumer Court to settle the scores with your workshop.

Moreover the supervisor/technician who was involved in this had the most unprofessional attitude i have ever seen.

With this type of customer service, I am sure your company is heading for a near diaster.

This matter would be escalated to the highest level available and you would be a witness to that.

Amit Arora

DL 9C N 5797

9811085811

Company: Maruti
Country: India

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