Maruti Ritz petrol LXI
Delay in Delivery

HAD BOOKED WITH VITESSE PVT. LTD. NEW LINK ROAD, ANDHERI [W], MUMBAI ON 08/09. DELIVERY WAS PROMISED WITHIN 6 WEEKS ON DATE OF BOOKING. THEREAFTER VARIOUS DATES (DUSSERA ETC.) WERE PROMISED ON PHONE. NOW WE ARE TOLD THAT DELIVERY WILL BE BY OCT. END AS THERE ARE NO DELIVERIES FROM MARUTI. SUGGESTIONS ARE MADE TO US THAT WE SHOULD BUY COSTLIER VERSION - VXI - FOR EARLY DELIVERY. CAN MARUTI CONFIRM WHETHER THERE IS A PROBLEM IN DELIVERY. IS THERE A PROPER CROSS-CHECK BY MARUTI HO ON DEALERS THAT DELIVERIES TO CONSUMERS ARE MADE IN SEQUENCE OF ORDERS BOOKED. DOES MARUTI CHECK WHETHER ANY LATER ORDERS ARE BEING EXECUTED EARLIER BY JUMPING THE QUEUE? CAN I MAKE A FORMAL QUERY FOR THIS UNDER THE RIGHT TO INFORMATION ACT REGARDING DELIVERIES MADE BY MARUTI TO THIS DEALER AND DELIVERIES IN TURN MADE BY THE DEALER TO CONSUMERS DURING 08/09 TILL DATE?

E-Mail complaint to Maruti; no effect.

Company: Maruti Ritz petrol LXI
Country: India

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