Maruti suzuki
Uncessary billing of car parts

My wagon r had some wobling sound from the front left tyre. i went to greenland motors, which i thought of being a good service centre, and the engg there were unable to identify the fault. The person who took the test ride told the i need to get left shocker changed. Job sheet was prepared and shocker changed was mentioned. Later the person who worked on my car confirmed that the shocker is perfect. He reffered the case to one of the sr supervisor, Rajesh. Rajesh checked the shocker (he did not test drived my car) and said that the shocker needs to be changed. Thus the shocker was changed for approx 1300/-.

The next day the simlar sound again was heard. I went to see the service center incahrge Mr Bhushan, and he also confirmed that the problem is not of the shocker. Again he reffered the case to Rajesh, who retierated that shocker was faulty. I had referred my case to other maruti service centre which confirmed that the shocker has been unecessarily changed.

Pls pass this complaint to Maruti udyog and that i am going to lodge a complaint jn consumer court against them about the fradulent activities they are indulging in and cheating the customers.

Company: Maruti suzuki
Country: India

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