Maruti suzuki
Pathetic service done

Dear Sir,

This is to convey to you my Disatisfaction with your service. I have a Maruti Alto 2004 model HR26-W-1017 serviced by M/s Vipul Motors Gurgaon on Dated 13-Apr-09. Job No 0415.

After the service I faced major problem in my vehicle.

I found average of my car which gives 16 Km before service it comes to 12-13 Kmph after service, unwanted noise is coming from the engine, AC is not properly working, cleaning is not satisfatory, light allignment is not done.

After 3-4 days of service I reported these issues to service center also.

Then I visited the Vipul service station on 24- Apr-09 to address the above issue I got the response come another day then I make request to complete the work on the same day as i have to attend some marriage out of station. Then they response that this is way of service it is your wish to come here next time or not.

Which results i hired a taxi to attend the marriage.

I feel so bad to see such type service and pathetic response by Maruti service center.

So it request you to close all my complaints so that my trust will be same as before the service towards Maruti, as i have to buy my second car with in month.

Regards,

Atul Agarwal

Company: Maruti suzuki
Country: India

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