Maruti suzuki
Faulty and improper Repair jo

Dear Sir

I had purchased an Esteem Vxi, bearing registration no. MH 13 N 9788 from your True Value outlet in Solapur, Achal Automobiles last yr.

This year in June I had a minor accident of the car and since the car was insured under Maruti Insurance I gave it to the same dealer for repair work. The car was given back to me after one and a half month after making numerous calls and when I received the car back there were many problems like the steering was not balanced, car stereo was not working which I brought to the notice of concerned person, one Mr. Sachin immediately. I was told to bring the car back and to get the problems rectified.

Now its been about two months and 5-6 visits to the workshop but the central locking and the rear speakers and woofer of Sony Explod make are still not functional. Though they were very much working perfectly when I had given the car for repairing.

The incharge there says that these can not be repaired in their workshop because their mechanics does not know how to repair it and I should get it done from outside. Today I gave the car again to them and they say that the central locking has been repaired but the woofer and rear speakers can not be repaired. I even asked them to get it repaired at their known workshop or give me the address so I can get it repaired but they are not ready to listen. They went on to say that these things were not working when I had given the car for repairing and such damages can not occur at the workshop. Does that imply that I am lying about these things? I am a doctor by profession and need not resort to such cheap tactics.

Company: Maruti suzuki
Country: India

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