Maruti Suzuki Dzire Vdi
Highly unprofessional manner of dealing with customers

It is pretty much ironical that when a customer is looking for a new car, dealers and all sorts of agents just run after your life but when there is a manufacturing problem in one of your cars one cannot find a suitable email address to forward the problem and one has to contact the administration like this. This is in reference to my problem with my cars right hand sun visor and the reason why i am very much frustrated with this problem is because of the way one of your dealers i.e Rohan Motors Dehradun Service Manager Mr. Chauhan responded to my problem with the most amateur and unprofessional manner. He told me to wait for a week for a trivial problem which clearly shows the hypocritical nature of your industry. The way he dealt with my problem was as if i am obliged to him in any way, therfore i request the administration as well as the management to improve the standards of public relations in this unit. I am looking forward to a positive reply from your side, and you can freely contact me whenever needed.

Company: Maruti Suzuki Dzire Vdi
Country: India

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