Maruti Suzuki Swift
Delay in refund of booking amount on Cancellation due to Miselling

Dear Concerned,

This is with regards to a Maruti Swift VXI ABS booked on 21 Sep'09. I bokked the same from Sushila Automobiles Pvt. Ltd. Ranchi on payment of INR 1, 00, 000/- vide Cheque # 085880 and received Receipt # 34361. According to the sales person Mr. Rajesh Raj the date of delivery was supposed to be on 3 Oct'09 however on 5 Oct'09 when I inquired about the same it was told to me that the vehicle will be delivered in November end. Henceforth I cancelled the order and requested a refund of the booking amount. According to Assistant Sales Manager Mr. Ranjit Chakraborty the money was to be delivered via a cheque within 24 hrs however I have been following up with then since 8 Oct'09 and have still not received the money.

As a result I am unable to book the car from another dealer. This might result in a change in my dicision to book a Maruti product and influence me to take a car from a manufacturer who has control over their dealer.

Regards,

Santosh Kumar Sit

Hand Phone - 91-9934124468

Company: Maruti Suzuki Swift
Country: India

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